← Help centre
PODCO support

Payments and payouts

Guest payments

PODCO creates payment transactions server-side and confirms a booking only after payment is verified.

Pricing

The booking total keeps accommodation, cleaning fee, guest fee, discounts and host payout calculations separate.

Host payouts

Host payouts are scheduled separately after verified guest payment and remain subject to the connected payout method and any refund or negative-balance adjustment.

Refunds

Approved refunds return through the supported payment flow. Host responsibility can be withheld from a scheduled payout or reflected as a negative host balance.

Still need help?

Email payments@podco.site or use the PODCO live-chat button on any PODCO page for more assistance.