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PODCO support

Safety information

Host declarations

Safety features are shown only when the host declares they are present. PODCO does not assume a feature exists when it was not selected.

Read before booking

Review house rules, access details, property risks and any safety notes supplied by the host.

Identity verification

PODCO uses KYC for marketplace trust and safety before live booking and hosting when required.

Urgent situations

For an immediate emergency, contact local emergency services first. For a booking problem, open Account → Trips → Report issue so PODCO can record the case and hold payout while it is reviewed.

Still need help?

Email support@podco.co.uk or open PODCO Support in Messages for Assistant-first help and live-agent escalation.